
This trait can be found
on Hiten Shah, Co-Founder at KISSmetrics. Hiten Shah had spent $1,000,000 on a
web hosting company that never launched. He was perfectionist and he built the
best thing he could without even understanding what are the demands of his
customers. He has now learnt to spend smart, optimize for learning and focus on
customer delight.
Next, Rand Fishkin, CEO of Moz and co-founder of Inbound.org also has
the ability to learn from mistakes trait. The biggest mistakes that they have
made at Moz was to repeatedly build “big bang” projects which required many
months of development time without much visibility into progress. It is sad
because it is actually worked a number of times, before they fell flat on their
faces with a recent project that started in Q4 of 2011, was initially supposed
to roll out in July of 2012, and has been delayed until September of 2013.
Missing something they budget and plan for by more than a year is really bad
news in the start-up world. After this, they have learnt to use agile
development, have lots of visibility into progress, and keep their team
accountable to each other.
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